Pankajam Sridevi is Managing Director of ANZ Bengaluru Service Centre. She is leading a team of more than 6,800 staff in Technology and Operations. She has over 28 years of rich experience in diverse segments ranging from manufacturing, technology (including design of integrated process automation/systems, technology service management, and software development), and IT-enabled services.
Pankajam has been at the forefront of leading the diversity and inclusion agenda in ANZ through her steadfast focus on increasing the hiring of women leaders and persons with disabilities. She is spearheading the automation initiative in the delivery centres of ANZ. Pankajam is instrumental in supporting the adoption of Robotics Process Automation (RPA) and Machine Learning across multiple functional groups and countries.
For her exceptional leadership in the field of innovation and inclusion, Pankajam has been felicitated with the 2017 Women Super Achiever Award and the 2016 Exemplary Women Leadership Achievement Award by the World Women Congress. She also received the 2016 BPM Achiever in Global India Award by Shared Services Excellence Awards for delivering business impact through technology transformation, and the 2016 NCPEDP-Mindtree Helen Keller Awards for being a role model and supporter of increased employment opportunities for disabled people.